How to Receive Notifications for Comments on a Facebook Fan Page
Last week I posted an article on my facebook fan page about how ownership of a fan or business page can’t be transferred to another user (Facebook really needs to change this).
Someone commented on that post about what a problem this is and then asked me how to get notifications when someone posts to your fan page.
Right now there isn’t a way to get notifications on wall posts or comments on items I post but there is a workaround that helps a little.
If you allow fans to post directly to your wall, there isn’t a way to get a notification of this. As a little bit of a digression I think you should allow fans to post – it takes more monitoring to makes sure people aren’t posting spam but if you don’t allow the posts you aren’t building much of a community. I try to check for posts once or twice a day.
You can, however, get notifications about comments left on wall posts that you have made. What you need to do is “like” the post. You know how you get notifications on anything you like or comment on in the news stream? Well, the same thing will happen if you “like” you own post.
The downside is that it looks a little lame for the admin to be liking their own posts but I don’t think most people will really give it much thought.
photo credit: soopahgrover
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February 15, 2010 at 9:20 am
Good points, Kim and I wondered about that. I guess I will be liking my own posts soon. I do check my DesignResumes FB page often though. This post will land on the wall next. In addition, I noticed that now that FB changed the e-mail (i think without asking me) from my regular e-mail to my gmail account, I don’t see the notifications. I have gmail coming into Outlook but I need to move it up higher. I didn’t read all the notifications before either but it was a good back up plan.
.-= Julie | Resume Services´s last blog ..Cultivating Networks —> Right Place, Right Time =-.
February 15, 2010 at 12:54 pm
I had that same problem – I fixed it by going to the filters and typing in “@facebookmail.com” and indicating not to ever send to spam any emails from that address.
February 16, 2010 at 6:07 am
Hi Julie – That’s odd about the email. I wonder why they would do that. Denise, below, said the same thing happened to her.
February 15, 2010 at 11:01 am
It’s like you read my mind! I was just lamenting that. There are some things that Facebook has neglected, that really surprise me. Good work around though. Thanks!
.-= Christine´s last blog ..Caponata =-.
February 16, 2010 at 6:08 am
Hi Christine – Well, it looks like a partial workaround – a fan also has to be a friend for it to work as noted by Karen here in the comments. My tests must have all been with friends and I didn’t notice this.
February 15, 2010 at 4:21 pm
Nice sneaky tip! So simple, but, so helpful – thanks Kim! :)
.-= Lisa Marie Mary´s last blog ..Glee – The Road to Sectionals, Disc 4 =-.
February 16, 2010 at 6:09 am
Hi LIsa Marie Mary – Thanks – at least it’s something.
February 16, 2010 at 12:54 am
Thanks for posting this! I tested it on my fan page and found out that this only works if you are FRIENDS with the commenters on your personal profile page. I did not get notified of comments from people who are only FANs. Which is really disappointing but at least it’s something!
Karen
.-= Karen Clark´s last blog ..MyBizPresence Twitter Weekly Tweets for 2010-02-14 =-.
February 16, 2010 at 6:09 am
Hi Karen – Ugh. I didn’t realize this in my tests – thanks for being more thorough than I was. I will update the article with this info.
May 31, 2010 at 11:43 am
Yes , if the commenters are not your friends, you won’t get the notifications.
February 16, 2010 at 3:17 pm
Another goodie to add to my resource file; I better re-up with FB soon. lol
.-= Dennis Edell´s last blog ..Blog Updates: New Category-Pages Done, Like It? =-.
February 17, 2010 at 1:03 pm
That’s how I feel about ‘Discussion’ tab too, no notification if there’s an update aside from checking them from time to time. I’m really hoping after implementing the facebook mail, the support team can at least include the alerts as part of the feature. That will be brilliant.
@wchingya
Social/Blogging Tracker
.-= Ching Ya´s last blog ..7 Features to Brand, Market, Manage with MarketMe Tweet =-.
February 18, 2010 at 7:39 am
Hi Ching Ya – The new mail app could take care a lot of these issues. Discussions have a lot of problems – no notifications and can’t even search them.
June 11, 2010 at 3:57 am
Hi everyone,
Today my team launched a free tool that will send you email updates on new posts that arrive in any of your favorite fan pages. I guess that solves the problem you mention in your post.
Please check the service and let us know if you like it: http://fanpagenotifier.com/
PS: Sorry for the promo comment, I just thought it is useful
.-= Nick Papanotas´s last blog ..Hello world! =-.
June 11, 2010 at 7:48 am
Hi Nick – Thanks for letting me know. Looks like it could be useful and will have to give it a try.