Some of you may know that I used to work in tech support. I actually really liked the work but had numerous issues with management.
Before I had a face to face interview I had a phone interview. I was asked questions like, “what web browser do you use?” and “what is a firewall?”. I thought it was odd but must have been their first level screening process.
After watching this video, I think that manager may have actually been onto something with the questions that she asked. Only 8% of those asked “what is a browser” answered correctly.
My friend Rick Castellini from Help Me Rick raised two good points when I showed this video to him.
- While young people have grown up with the Internet and technology, they don’t seem to be any more tech savvy than us older folks.
- Google has HUGE name recognition. To many of these people, google is the Internet.
What do you think? Do you think the responses indicate what most people think about browsers, the Internet and search engines? I was surprised but sometimes I find that I live in a sort of tech bubble and assume that what I know is common knowledge.
On a somewhat related note 50% of country music fans polled do not have Internet access at home and don’t want it. Make of that what you will.
photo credit: Jerrold